Andova ProGet startedHelp with setup and everyday use
Use the support resources below to move from purchase to a connected, permission-aware family safety setup.
Get started with Andova ProSetup and pairing
Create your account, review the plan, download the Android app from the dashboard, review permissions, generate a one-time pairing code, and enter it on an authorized device. The homepage includes a visual setup walkthrough.
Troubleshooting checklist
Check that the device is online, the account is using the correct pairing code, required permissions are enabled, and the device appears in the dashboard. If a device changes hands, remove it from the account.
Contact support
Email team@andova.online or message the support team through the listed contact options. Do not send passwords, private message contents, location histories, or camera files in a support request.
Quick links
Read the Android family safety guides, review security and permissions, or see plan details.